Safety

SAFETY INFORMATION: The fragrance oils sold by Scent Memory LLC are a manufacturing component and not a finished product. Care should be used in handling at all times. Follow all safety guidelines outlined in the SDS provided for download. Do not allow contact with skin or ingest. Follow all IFRA guidelines for dilution in product.

Scent Memory is not responsible for any products made from materials purchased from the site, nor do we guarantee the performance or safety of the end product. Proper testing and ensuring compatibility of all materials the is the responsibility of the purchaser. We always recommend purchasing the smallest amount of product available and testing before committing to a larger size.

MAXIMUM USAGE RATES REFER TO SKIN SAFETY PERCENTAGES ONLY AND ARE NOT RECOMMENDATIONS FOR USAGE RATES IN PRODUCTS OR FORMULAS.

Discounts

Scent Memory offers several discount options

- Purchase 2 or more 2 oz bottles of the same fragrance, or 5-9 16 oz of the same fragrance and receive a 15% discount.

VOLUME PURCHASES OF ONE FRAGRANCE OIL 10-25 LBS ARE SPECIAL ORDER. PLEASE ALLOW AT LEAST 2-3 WEEKS FOR ORDERING FROM OUR MANUFACTURER, PLUS PROCESSING AND SHIPPING TIME. WE CANNOT GUARANTEE AN EXPEDITED DELIVERY OF BULK ORDERS. PLEASE CONTACT US AHEAD OF TIME WITH SPECIAL REQUESTS.

Shipping

FULFILMENT TIMES

As a boutique provider of fine fragrance oils, we at times have extended fulfilment timing. You can always find our latest fulfilment estimate in the banner at the top of the website. If you need expedited service, please contact us for overnight and 2-day shipping estimates.

SHIPPING CHARGES

At this time we can only ship to the United States and its territories. Shipping in mainland US* is flat rate based on total spent.

$.01 -$14.99 - $5.00

$15.00–$29.99 - $10.00

$30.00 - $99.99 - $12.00

$100.00–$149.99 - $15.00

$150.00 and up - Free

*US Territories and Hawaii & Alaska will be invoiced once orders are packed and weighed. Packages are limited to 10 lbs. Please email us as info@scentmemoryfragrance.com for a shipping quote ahead of ordering.

For our Canadian Friends, we recommend Shippsy.com as a package forwarder. UPS charges very high brokerage fees and duty on oils even if they are manufactured in the United States. Shippsy will not charge these fees if a commercial invoice showing the oil origin is provided. We are happy to provide this upon request.

For our International Friends, many of our customers have great success using packages forwarders. We can recommend Vykingship.com as one forwarder to consider. Note we are only responsible to deliver packages to the US address and any damage or missing items must be reported before the package is forwarded.

RETURNED PACKAGES

If a package is returned to Scent Memory, we will invoice the buyer for additional shipping PLUS any charges the delivery service charged for the return delivery before resending. If a refund is requested, shipping and return charges will be deducted from the final refund.

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