LONDON CALLING - SPECIAL ORDER

Ethyl/Vanillin:
Flashpoint:
Prop 65 warning required:

Soaping Notes:

IFRA USAGE RATES: Refer to the IFRA tab for maximum skin safety usage rates, and review the IFRA document carefully. 

MAXIMUM USAGE RATES REFER TO SKIN SAFETY PERCENTAGES ONLY AND ARE NOT RECOMMENDATIONS FOR USAGE RATES IN PRODUCTS OR FORMULAS. Refer to your formula for the recommended usage rate, and do not use the fragrance oil if the IFRA rate is not rated highly enough for use in your product. 

SAFETY: Download and review the SDS document provided in the IFRA & SDS tab. Follow all safety guidelines recommended. Do not allow contact with skin or ingest. Follow all IFRA guidelines for dilution in product.  Care should be used in handling at all times. 

DISCLAIMER: The fragrance oils sold by Scent Memory LLC are a manufacturing component and not a finished product. Scent Memory is not responsible for any products made from materials purchased from the site, nor do we guarantee the performance or safety of the end product. Proper testing and ensuring compatibility of all materials the is the responsibility of the purchaser. We always recommend purchasing the smallest amount of product available and testing before committing to a larger size. 

SHIPPING CHARGES

At this time we can only ship to the United States and its territories. Shipping in mainland US* is flat rate based on total spent. 

HI, AK & Territories: We reserve the right to bill addresses in Hawaii, Alaska and US territories for unusually high shipping costs. Packages are limited to 10 lbs. Please email us as info@scentmemoryfragrance.com to confirm shipping cost.

For our Canadian Friends, we highly recommend Shippsy.com as a package forwarder. UPS charges very high brokerage fees and duty on oils even if they are manufactured in the United States. Shippsy will not charge these fees if a commercial invoice showing the oil origin is provided. We are happy to provide this upon request. You are responsible to ensure all import regulations are followed, including documentation and product approval. SMLLC is responsible only for delivery to a US domestic address and consider orders closed once delivery confirmation is received.

International Shipping
At this time SMLLC only ships within the United States and its territories. We are responsible only for delivery to a US domestic address and consider orders closed once delivery confirmation is received.

Shipping Policy

SMLLC ships orders through the United States Postal Service and UPS. All orders are assigned tracking numbers which are transmitted to the customer within 24 hours of shipping.

Orders that are marked as delivered by the shipping carrier are considered complete. SMLLC is not responsible for stolen or missing packages after the carrier conveys delivered status. Individuals should work with their local post office or UPS location to identify exact location of delivery.

Returned Packages

In the event of a returned package due to undeliverable location, customer refusal or incorrect address, SMLLC will send the customer and invoice for redelivery. If this is not paid, a refund on the purchase will be made minus the original delivery fee.

Damaged Packages

In the event of a damaged package please contact info@scentmemoryfragrance.com with pictures of the packaging and the product, with a description of and the extent of the damage. This is required for SMLLC to file a shipping damage claim.

Scent Memory offers several discount options

• Purchase 5 1.75-2 oz samples and receive 10% off the retail price.
• Purchase 5 15-16 oz bottles of the same fragrance oils and receive 10% off the retail price. 
• Purchase special order 10-25 lbs of any one oil and receive a 15% discount*

*VOLUME PURCHASES OF ONE FRAGRANCE OIL 10-25 LBS ARE SPECIAL ORDER. PLEASE ALLOW AT LEAST 2-3 WEEKS FOR ORDERING FROM OUR MANUFACTURER, PLUS PROCESSING AND SHIPPING TIME. WE CANNOT GUARANTEE AN EXPEDITED DELIVERY OF BULK ORDERS. PLEASE CONTACT US AHEAD OF TIME WITH SPECIAL REQUESTS.