Lemon Grove

• The fragrance oils sold by Scent Memory are a manufacturing product. They are not skin safe on their own and must be diluted prior to use. 
• Our oils are formulated to generally work in candle and body care applications, but must be tested for compatibility in your product. 
• Due to the concentration of the oils safety precautions must be taken when handling them. 

What are fragrance oils?

Fragrance oils are synthetic or blended aromatic compounds designed to mimic natural scents or create entirely new ones. Unlike essential oils, which are extracted from plants, fragrance oils are crafted by blending aromatic chemicals and natural extracts. This careful formulation allows for a wide range of scents that may not be possible to achieve with essential oils alone and also allows for greater safety and performance in their applications. 

How Can Fragrance Oils Be Used?

Though they smell beautiful on their own, fragrance oils are a manufacturing product and must be diluted prior to use. They can be formulated for one specific purpose (such as for soap or in a candle) or for a wider range of applications - however, no one fragrance oil will work in ALL applications, so testing your products is a must. The fragrance oils that Scent Memory Fragrance offer are generally formulated to be safe in candle and body care applications. 

Are Fragrance Oils Safe On Their Own?

Just like any concentrated product, care must be used in handling fragrance oils prior to dilution in product. Every fragrance oil product page contains the Safety Data Sheet (SDS) in the "Regulatory Documents" tab. Download and review prior to using the fragrance oil. 

• Fragrance oils are a manufacturing product used in making candles, soap and other products. They must be diluted before use.
• Refer to the IFRA tab for maximum skin safety usage rates, and review the IFRA document carefully. 
• Maximum usage rates refer to skin safety percentages only and are not recommendations for usage rates in products or formulas. Refer to your formula for the recommended usage rate, and do not use the fragrance oil if the IFRA rate is not rated highly enough for use in your product. 
• Download and review the SDS (Safety Data Sheet) document provided in the IFRA & SDS tab. Follow all safety guidelines recommended. Do not allow contact with skin or ingest. Follow all IFRA guidelines for dilution in product.  Care should be used in handling at all times. 

DISCLAIMER: The fragrance oils sold by Scent Memory are a manufacturing component and not a finished product. Scent Memory is not responsible for any products made from materials purchased from the site, nor do we guarantee the performance or safety of the end product. Proper testing and ensuring compatibility of all materials the is the responsibility of the purchaser. We always recommend purchasing the smallest amount of product available and testing before committing to a larger size. 

• At this time we can only ship to the United States and its territories.
• Shipping charges are based on package size, weight and service chosen by customer. 
• Free shipping for orders over $150 is based on the most economical shipping method.
• If you reached the $150 Free Shipping limit and you require an expedited shipping method, email info@scentmemorygfragrance.com and we will assist
• Please note that expedited shipping options (Next Day and 2-Day) are still subject to our standard processing time unless arrangements are made via email 
• Shipping in mainland US* is calculated at checkout with a number of options to choose from. 

HI, AK & Territories: We reserve the right to bill addresses in Hawaii, Alaska and US territories for unusually high shipping costs. Packages are limited to 10 lbs. Please email us as info@scentmemoryfragrance.com to confirm shipping cost.

For our Canadian Friends: we highly recommend Shippsy.com as a package forwarder. UPS charges very high brokerage fees and duty on oils even if they are manufactured in the United States. Shippsy will not charge these fees if a commercial invoice showing the oil origin is provided. We are happy to provide this upon request. You are responsible to ensure all import regulations are followed, including documentation and product approval. Scent Memory is responsible only for delivery to a US domestic address and consider orders closed once delivery confirmation is received.

International Shipping: At this time Scent Memory only ships within the United States and its territories. We are responsible only for delivery to a US domestic address and consider orders closed once delivery confirmation is received.

Shipping Policy: Scent Memory ships orders through the United States Postal Service and UPS. All orders are assigned tracking numbers which are transmitted to the customer within 24 hours of shipping.

Orders that are marked as delivered by the shipping carrier are considered complete. Scent Memory is not responsible for stolen or missing packages after the carrier conveys delivered status. Individuals should work with their local post office or UPS location to identify exact location of delivery.

Returned Packages: In the event of a returned package due to undeliverable location, customer refusal or incorrect address, Scent Memory will send the customer and invoice for redelivery. If this is not paid, a refund on the purchase will be made minus the original delivery fee.

Damaged Packages: In the event of a damaged package please contact info@scentmemoryfragrance.com with pictures of the packaging and the product, with a description of and the extent of the damage. This is required for Scent Memory to file a shipping damage claim.